4 step process on how to get your custom tablecape by wholeverse

    Frequently asked questions

    How far in advance should I place a custom order?

    We encourage you to place your custom order at least one month before your event. This allows us enough time to thoughtfully source, curate, and deliver everything with care — without the last-minute rush.

    Can I customise an existing theme instead of starting from scratch?

    Yes! If you love one of our existing collections but want to tweak the colour palette, florals, or accents — just let us know. We’re happy to personalise it to fit your moment.

    How much does a custom order cost?

    Pricing depends on your table size, the materials sourced, and the overall complexity of the design. Once we understand your vision, we’ll provide a mood board and estimated quote. A commitment fee is required before sourcing begins, and it’s deducted from your final balance.

    Are custom orders returnable?

    We want you to love your purchase, so we encourage you to carefully review the product descriptions, materials, and design details before placing your custom tablescape order. As a curated centrepiece and small event styling brand, each bespoke theme is thoughtfully detailed with comprehensive information to help you make an informed decision about your celebration décor. Because custom orders are personalised, tailored, and made to order for your specific event or celebration, they are considered a final sale and are not eligible for returns, refunds, or exchanges. If you have any questions about our custom centrepieces, materials, colour palettes, or design process before purchasing, we're happy to assist!

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